Human Services Assistant III (Gloucester)
Full Time or Part Time:
Full Time Additional Detail
Job Description:
Gloucester Department of Social Servicesis seeking to fill anentry level position within the Benefit Programs Unit.
This position plays a critical role in ensuring the effectiveness of the unit.
Hiring Range:
$40,538.
00(May be higher depending on qualifications and budgetary considerations) Responsibilities include but are not limited to the following:
Researching documents and databases Scanning in a variety of documents related to entitlement programs Organizing and filing documents so that the documents are accessible to staff Screen and assign applications Verify information needed to process applications Assist clients with completing applications and answering general questions regarding benefit programs Process returned mail Work with numerous staff requesting assistance and prioritizing work assignments Work both independently and cooperatively with a team Serve as backup benefit intake worker and other clerical staff Provides support to the Energy Assistance Program and the Administrative Unit.
Shelter duty - When activated by the County Administrator, must be willing to work in the community emergency shelter.
Minimum
Qualifications:
Possess a high school diploma The ability to provide customer service to the general public Operate a variety of automated office equipment to include calculator, fax/copier, and scanner as well as maintain and organize a file system.
Computer experience is a must.
Demonstrate the ability to communicate effectively both orally and in writing Organize and prioritize own work schedule Accept direction and follow established procedures Make screening decisions based upon specific criteria, Ability to complete basic math skills as well as read and interpret documents.
Preferred
Qualifications:
Proficient in Microsoft Office Experience using Virginia Department of Social Services software to include VaCMS, SPIDeR andMMIS.
This position requires the individual to work and maintain confidential information, establish and maintain electronic case records.
The position requires the selected candidate to work in a fast-paced environment handling duties assigned by a supervisory team that requires multitasking.
Special Requirements:
Applicants are subject to a Criminal History Background search, including anFBIFingerprint Background search, Central Registry search,DMV/driving record check All offers of employment are contingent upon satisfactory results of the required checks and screening.
Special Instructions to Applicants:
Applications for this position must be submitted through this website.
Mailed, emailed, faxed, or hand delivered applications will not be accepted.
Consideration for an interview is based solely on the information within the application.
APPLICANTMUSTINCLUDECOMPLETEWORKHISTORYWITHDETAILEDJOBDUTIESORTASKS.
If applicable, include periods of unemployment.
Recommended Skills Administration Communication Confidentiality Customer Service Databases Filing Estimated Salary: $20 to $28 per hour based on qualifications.
Full Time Additional Detail
Job Description:
Gloucester Department of Social Servicesis seeking to fill anentry level position within the Benefit Programs Unit.
This position plays a critical role in ensuring the effectiveness of the unit.
Hiring Range:
$40,538.
00(May be higher depending on qualifications and budgetary considerations) Responsibilities include but are not limited to the following:
Researching documents and databases Scanning in a variety of documents related to entitlement programs Organizing and filing documents so that the documents are accessible to staff Screen and assign applications Verify information needed to process applications Assist clients with completing applications and answering general questions regarding benefit programs Process returned mail Work with numerous staff requesting assistance and prioritizing work assignments Work both independently and cooperatively with a team Serve as backup benefit intake worker and other clerical staff Provides support to the Energy Assistance Program and the Administrative Unit.
Shelter duty - When activated by the County Administrator, must be willing to work in the community emergency shelter.
Minimum
Qualifications:
Possess a high school diploma The ability to provide customer service to the general public Operate a variety of automated office equipment to include calculator, fax/copier, and scanner as well as maintain and organize a file system.
Computer experience is a must.
Demonstrate the ability to communicate effectively both orally and in writing Organize and prioritize own work schedule Accept direction and follow established procedures Make screening decisions based upon specific criteria, Ability to complete basic math skills as well as read and interpret documents.
Preferred
Qualifications:
Proficient in Microsoft Office Experience using Virginia Department of Social Services software to include VaCMS, SPIDeR andMMIS.
This position requires the individual to work and maintain confidential information, establish and maintain electronic case records.
The position requires the selected candidate to work in a fast-paced environment handling duties assigned by a supervisory team that requires multitasking.
Special Requirements:
Applicants are subject to a Criminal History Background search, including anFBIFingerprint Background search, Central Registry search,DMV/driving record check All offers of employment are contingent upon satisfactory results of the required checks and screening.
Special Instructions to Applicants:
Applications for this position must be submitted through this website.
Mailed, emailed, faxed, or hand delivered applications will not be accepted.
Consideration for an interview is based solely on the information within the application.
APPLICANTMUSTINCLUDECOMPLETEWORKHISTORYWITHDETAILEDJOBDUTIESORTASKS.
If applicable, include periods of unemployment.
Recommended Skills Administration Communication Confidentiality Customer Service Databases Filing Estimated Salary: $20 to $28 per hour based on qualifications.
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